Fall in ❤ with Mondays.

The goods 

Do you love helping people and business’s find new ways to solve problems with technology? Are you passionate about playing with code and getting your hands dirty learning something new? Do you get excited finding a previously undiscovered way of automating something, and then seeing it come to life? If you thrive on variety and enjoy stretching your skills in a dynamic start-up environment, we might
have the perfect role for you.

As an Integration Specialist, and reporting directly to the COO, you will play a crucial role in working with Sales, Support, and Engineering teams, ensuring we continue our path to be most integrated company in our industry. Talking with partners, understanding their integration needs, testing and validating your ideas, and continually improving, you will be involved in owning our integration strategy and execution from concept to conclusion. Your contributions will help us deliver exceptional customer experiences and drive our growth. Huzzah!

Key Responsibilities 

• Be a key point of contact in the business around recommending, validating, testing, and enhancing Gradient’s library of integrations using PowerShell
• Working directly with new and existing partners to understand their processes and how best utilize the use or update our integrations
• Investigate new opportunities to develop new integrations with vendors and test with our partners
• Collaborate with members of our Sales, Engineering, and Product team weekly to align integration priorities
• Design PowerShell scripts from template to validate use cases and recommend new supported integrations
• Assist sales and onboarding team with complex onboardings and integration
  needs
• Manage ongoing relationships with new and existing vendors to curate testing accounts and support channels for ongoing maintenance of our integration library

We have 

• A cause that we’re passionate about driving and sharing
• A top-notch application with tons of potential
• A team of aces to work and collaborate with
• An open mind for new ideas and methodologies
• A scrappy start-up attitude and plans for world domination

You have 

• 3+ years of experience in a project management, development, implementation, or similar role
• Strong understanding of SaaS products and cloud-based technologies
• Experience working with software development and scripting, particularly with PowerShell
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
• Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users
• A customer-focused mindset with a passion for delivering exceptional service
• Self-motivation and the ability to work independently in a remote environment

Extra Awesomeness 

• Experience working with Managed Service Providers (MSPs) or within the IT Channel
• Previous experience in a software startup environment
• Experience working with or for vendors in the IT Channel
• Experience working with APIs and associated tools and technologies