Are you getting paid for everything you do?
No one wants to work for free unless you're volunteering for something. At the end of the day, or in this case the month, you want to get paid for all your hard work. Sure you love tech and you love helping people with their tech, but unless you're helping grandma dodge Nigerian princes, a good part of your motivation is the remuneration.
As an MSP, that means making sure you get paid for everything you do, big jobs, small jobs, and everything in between. But chances are, if you're reconciling your billing manually, you're probably missing out on some much-needed revenue.
Manual billing reconciliation is a messy process—countless open tabs everywhere. There’s no way to see what you’ve done and what you haven’t done. It’s a tedious task and you’re bound to get distracted. Doing it in a distraction-free environment means working late at night or on the weekend, probably when you’re tired and not at the top of your game.
Or maybe you just hate billing reconciliation so much that you avoid doing it every month. Either way, you're likely leaking revenue somewhere along the way and the problem can be traced back to the stressful reconciliation process itself.
Maybe you don't think you're one of the unlucky revenue leakers. Regrettably, the statistics are not in your favour. We’ve talked to MSPs of different sizes and they all have a number. Whether it’s in dollars, pounds, euros, crowns, or rand, everybody’s losing out on revenue.
At one larger MSP, it was a service they’d provided for a client for 18 months. They had missed out on $3,500 per month for a year-and-a-half, so $63,000 total. One service, one client. Real money.
Another MSP missed out on 50 MFA licenses. That oversight cost them $3,600.
A rough estimate based on our conversations is somewhere between 3% - 10% of total revenue. That’s revenue you've worked hard to earn but are never seeing.
One of the best ways to get paid for everything you do is to understand all that you do and bill for it. That's where we come in. In the last year, we've helped MSPs uncover $3+ million in undiscovered revenue.
The Gradient billing module gets you where you need to go by automating the process and significantly cutting down on the time demands. You don't have to be a slave to manual billing anymore. It's a relic of the past. By making billing reconciliation easy, you will have better visibility into everything you’re being charged for, which puts you in a better position to get paid for all of it. If that's not enough incentive, we offer a freemium version of the module.
No more revenue leaks. No more finding out six months later you forgot to charge for something.