Gradient Resources

Simplifying the Path to Integration

Written by Gradient MSP | Jun 10, 2022 7:51:07 PM

When we say that we want to provide the IT Channel with the ability to choose, those aren't just empty words. We mean it. Having choices means having options. Our development team has taken that mandate to heart and rolled out solutions that are true game-changers.

Based on the responses we've received, the IT industry is all in. We have received an overwhelmingly positive response from MSPs and Vendors, winning multiple awards over the last few months. 

Our philosophy is a simple one—when our partners talk, we listen.

Our IT vendor partners told us that doing their own accounts mapping was a pain in the neck. It takes way too much time and resources that could be better spent elsewhere. It also compromises their ability to focus on other business initiatives.

We took the problem to heart and went in search of a solution.

We created a way for MSPs to map their accounts and services within the Gradient Synthesize Platform, greatly simplifying the integration process.

Check it out! 👇

Synthesize Platform Update

As a vendor, you're probably asking, what does this update actually mean for me? The answer is simple. It will make your life a whole lot easier. 

Update benefits:

  • It makes it easier for vendors to integrate with Gradient Synthesize Platform
  • It provides the user with a consistent, simplified user experience
  • It offers more accurate data when an account is added to a vendor that is missing from the PSA

The end result of this update means that everyone wins. Vendors don't need to worry about creating multiple custom interfaces and MSPs don't need to jump through hoops to reconcile vendor services. Everything happens on the Gradient Synthesize Platform.  How's that for some flocking great news?