Resources

Imagine going into a QBR with a customer you’ve been losing money on. You want to raise your rates. It’s going to be the kind of tough conversation that you dread, not the least of which is because...

In an interview on CompTIA Connect with Bob Stegner, Senior Vice President of Marketing for SYNNEX, Colin Knox and Frank Rauch, Head of Worldwide Channel Sales at Check Point Software Technologies,...

In an interview with Dan Tomaszewski of Kaseya, Colin Knox shares his thoughts on data management, in particular why good data hygiene matters for your decision making. 

CALGARY, Alberta, June 1, 2021 – The wait is over. The highly anticipated arrival of Gradient MSP’s new and intelligent Professional Services Automation (PSA) data hygiene solution for Managed...

It's time to tackle the dirty data in your PSA. 

It is estimated that most people average around 35,000 decisions made every day. Your brain seeks to maximize efficiency by automatically making most of these decisions routine. Whether consciously...