Cleaning PSA Data with Gradient Tidy
So you might be asking – what is Gradient Tidy? And what are they talking about when they talk about clean data? Well, let's indulge your curiosity and answer those questions.
The Ultimate Guide to Clean Data
Imagine going into a QBR with a customer you’ve been losing money on. You want to raise your rates. It’s going to be the kind of tough conversation that you dread, not the least of which is because...
6 Common Sources of Dirty Data in Your PSA
Every MSP has at least some dirty data in their PSA. Some of it matters, some of it doesn’t, but ultimately dirty data is expensive and you’re better off getting rid of it when you get the chance.
How to Get the Most out of Your MSP Dashboard
Dashboards are awesome. Who doesn't love a great dashboard? A monitor set up just to display those charts and statistics that tell you how your business is doing. Sure, you could get the same data...
A Rising Tide Floats All Boats
So what does a post-pandemic MSP world look like? Well, we know that the pandemic hammered home to all businesses just how dependent they are on technology. That was good for a lot of MSPs, and bodes...
Data Equality: What You Need to Know
One of the guiding principles on which Gradient is founded is data equality. Our concern for data equality stems from back when Colin ran an MSP. “I was busting my hump. But when I talked to my...